Concept Business Solutions is a ZOHO Authorized Partner headquartered in Perth, Australia. We engage with our clients to help them optimize the features of ZOHO One 40+ Applications thus taking the business to a whole new level. ZOHO One is an all-in-one suite that enables you to run your entire business in autopilot mode. It includes everything you need to grow your organization, from sales, marketing, customer support, finance, recruitment, to HR, and much more.
Our ZOHO Consultants
Our ZOHO consultants conduct a comprehensive study of your organization’s requirements. They sit with your team and key persons face to face and discuss in-depth the issues faced by them in the workflow process. Once the discussion is exhaustive enough for the consultancy team we use specialized applications such as ZOHO Creator and ZOHO Flow to develop the workflow process in your entity. Over 3.5 million business process automation apps have been built using ZOHO Creator.
ZOHO Flow automates business workflows by connecting with your apps such as Gmail, Slack, Asana and many more.
After workflow process completion and approval, our consultants work together with your team collaborating to refine, extend and customize your newly implemented ZOHO Apps as per your workplace.
SALES & MARKETING
We will make you sell smarter, better, and faster through ZOHO CRM. It helps to reachout to prospects at the right moment and engage them across every channel. Our Consultants help businesses of all sizes close more deals the smarter way through the CRM. We also help you implement ZOHO Analytics for Business Intelligence and analytics to create visually appealing visualizations and insightful dashboards in minutes. Our team will take you through ZOHO Motivator to give you real-time insights into your sales activities. ZOHO Motivator determines which behaviors you need to change inorder to improve sales and the tools to do it.
COMMUNICATION & COLLABORATION
To streamline your external communication our team shall operationalize ZOHO Mail a secure, encrypted, privacy-guaranteed, and ad-free email hosting system. We shall also help you implement ZOHO Cliq to enhance your team communication to move work forward. ZOHO Cliq simplifies your team communication with organized conversations, information that's easy to find and by connecting to the tools you love. For effective planning, tracking, and collaborating on online projects, our experts execute ZOHO Projects software in association with your team. ZOHO Connect brings your team together. It is team collaboration software that brings people and resources in one place, making it easier to get work done.
PRODUCTIVITY & FINANCE
To enhance productivity our consultant familiarizes your key persons to ZOHO Sheets, spreadsheet software for collaborative teams. It assists in creating, editing and sharing spreadsheets online for teamwork and inputs. We will train the users in ZOHO Show which lets you create, collaborate, present, broadcast, and publish presentations, the smarter way.
For the Accounts and Finance Department, ZOHO Books is implemented by our implementation expert which is online accounting software that manages finances, automates business workflows, and helps you work collectively across departments.ZOHO Subscriptions is also embedded during the same process for subscriptions billing. It automates and handles customer subscription billing life cycle from end to end.Over a period of time, we have gained the highest level of expertise in ZOHO Inventory management software due to its individual demand from previous customers. It will increase your sales and keep track of every unit with powerful stock management, order fulfillment, and inventory control software.
HR is the most important function in the services industry. Our continuous exposure to the industry has helped us to run ZOHO People with our clients thus providing them with a happier work force. It takes care of your HR processes while you take care of your business. From attendance management to time tracking and appraisals, it has got all covered. Companies looking for regular recruitment have not to look further as our ZOHO Recruit solution is an application for efficient hiring and better retention. ZOHO Recruit’s recruitment solution is built to provide diverse, end-to-end hiring solutions. It isan application to find the right person for the right job in the relevant organization.
We believe in putting customer service at the heart of your company. ZOHO Desk is the industry's first context-aware help desk software that helps businesses focus on the customer. With our Remote support software, ZOHO Assist we support customers on a remote computer easily through web-based, on-demand remote support sessions.
END-TO-END ZOHO SERVICE
As we are committed to providing quality service to each of our clients, not only do we set up the perfect ZOHO product but also make sure its users get to operate it like a Professional. Our ZOHO Training program will see to it that you can navigate the apps with ease and confidence. And if you have any questions or concerns on ZOHO or its apps, our dedicated ZOHO Helpdesk will be ready to assist you anytime. We also provide a Warranty on all of our products. This means we do not go after sales but lifetime partnership.